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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at +254 710 602 250 or email at Sales@bltasolutions.co.ke us with your question

Top ten most popular FAQs

How do I access BLTA platform?

Ours is a cloud based platform, meaning that you can access the BLTA Solutions platform from anywhere in the world and at any time. We guarantee an uptime of 99%

Access us any time, from anywhere; except maybe North Korea at midnight!

What does BLTA Solutions offer?

BLTA Solutions offers a communications and payments platform that allows you to reach out to your customers via SMS, Voice calls, USSD Codes and aggregates data from your mobile money payment methods.

We also offer a great cup of coffee when you visit us at our offices!

Is BLTA Solutions Licensed and Registered?

BLTA Solutions Ltd is registered with the Government of Kenya as a business but also licensed and regulated by the Communications Authority of Kenya.

And also loved by our clients!

What Network is BLTA Solutions connected to?

We have currently integrated with Safaricom but are in the process of integrating with AIrtel, Telkom and Equitel. We should have accounts with all Kenyan mobile network operators by Q4 of 2019.

How secure is BLTA platform?

Security is paramount for both you and your customers. BLTA has isolated databases for all our users meaning no one outside of your account can access your contact list. We run virtual machines from both Safaricom and Google CLoud that are impermeable to hackers and have secured our website with SSL Certification to ensure that data cannot be accessed or manipulated.

And if that’s not enough, we give you really hard password!

How do I buy SMS credit on BLTA?

Once we create an BLTA Solutions account, we offer automated top up via Mpesa. We also accept cash, cheques, bank transfer, and other mobile money operators; after which your account manager will credit your account.

Actually the only payment method we don’t accept is cowrie shells!

What's the cost of sending 1 SMS on BLTA?

Our prices are volume and package – based; starting from as low as 80 cents to sh. 1.20 per SMS, this will depend on your volumes and whether you are on prepaid or post paid arrangements. We will give you a market leading and competitive price.

How do I send out SMS on BLTA?

We offer two options, a self managed solution where you login, type out your message and once approved it is sent out. We also attached every account with an account manager who you can call and have send out the message on your behalf.

We understand you are busy, and don’t want to add another task on your plate!

How much does the USSD Solution cost?

USSD Solutions are a custom solution and thus we need a lot more information. How many steps are involved in the customer journey? What is the primary use of the system; data collection or dissemination? We also need to know if you require a dedicated USSD code or a shared USSD code with a dedicated channel.

Does BLTA have API?

One of the tenets BLTA was built on is strong APIs with comprehensive documentation. We seek to make is as easy as possible for developers to be able to integrate their systems with ours to reach as many customers as possible.

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Keystone Park, 3rd Floor, 95 Riverside Drive

P: + 254 721 880 496  | M: info@bltasolutions.co.ke